Get in Touch With Us
Got a question about how we rank real money poker apps, spotted something that needs updating, or just want to flag a site we haven't covered yet? This page tells you how to get in touch and what you can expect once you do.
The Best Way to Reach Us
Email is the most reliable channel for anything you want to raise with us — whether it's about a specific review, a bonus term that looks off, or a general query about how we cover online poker sites. Write to us at [email protected] and a member of our editorial team will read it personally. We don't rely on automated replies to stand in for a real answer.
If you can, give us a quick line on what your message is about — a review correction, a bonus question, a partnership enquiry — so we can route it to the right person and get back to you faster. We aim to respond within a couple of working days, though it can occasionally take longer during busy periods.
What You Can Contact Us About
- Review accuracy — If you think one of our write-ups on Coinpoker, Bovada, Stake, Ignition, Americas Card Room, Black Chip Poker, Ya Poker, BC Poker, Betonline, or Jack Poker is out of date, or a bonus figure has changed, tell us. We fact-check these pages regularly, but operators update their terms without much notice.
- Bonus and promotion questions — Welcome offers, deposit matches, and playthrough requirements change often. If a term in an offer doesn't match what you see on the operator's site, let us know so we can look into it and update the page if needed.
- Site suggestions — If there's a poker room or app you think should be reviewed, or a payment method or state availability question we haven't addressed clearly, we're glad to hear it.
- Content and partnership enquiries — If you represent an operator, affiliate network, or another site and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We'll point you toward appropriate support, and you can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER at any time, day or night.
A Quick Note Before You Write In
We don't process deposits, withdrawals, account verification, or customer disputes — those matters sit with the poker operator itself, and its own support team is the fastest route to a resolution. What we can help with is the accuracy and usefulness of our own content: reviews, comparison tables, bonus details, and rankings across sites like Coinpoker and Ignition. If you're looking for something adjacent, such as options outside GamStop, that's covered on our Best Non GamStop Casinos page rather than here.
This site is intended for readers aged 21 and over in states where online poker is regulated, and 18+ where local law permits it at that age. If you're contacting us about content on this basis, please mention your state so we can give you a more useful answer, since availability and licensing vary by jurisdiction across the US.
How We Handle Commercial Relationships
Some of the poker sites listed on this site pay us when a reader signs up through a link here. That relationship never decides how a site is ranked or reviewed — our ratings are based on the criteria described in our methodology, not on commission. If you have a question about how a specific ranking was reached, ask us directly and we'll explain it.
What Happens Once You Send a Message
- Your email lands with a real member of our team, not a bot.
- We read it fully before replying, so if you've included details like a screenshot description or a specific page URL, that helps us move faster.
- We reply directly, usually within a couple of working days.
- If your message points to something that needs correcting on the site, we update the relevant page and, where appropriate, note the change.
We take reader feedback seriously because it's part of how we keep our poker site comparisons current and useful — not a formality. If something we've published seems wrong, incomplete, or confusing, we'd genuinely rather hear about it than have it sit uncorrected.